frequently asked questions

FAQ's


  • What areas do you serve in Ottawa, Ontario?

    We provide janitorial services throughout Ottawa, Ontario, covering offices, clinics, and retail facilities of all sizes.

  • How often can you clean our facility?

    We offer flexible schedules including daily, weekly, and customized cleaning plans to suit your business needs.

  • Are your cleaning products safe for staff and customers?

    Yes, our team uses eco-friendly and non-toxic cleaning products to ensure a safe environment for everyone.

  • Do you provide deep cleaning services?

    Absolutely. We perform comprehensive deep cleaning, including carpets, floors, and hard-to-reach areas to maintain optimal hygiene.


  • Can Pro Janitorial handle emergency or after-hours cleaning?

    Yes, we offer flexible after-hours and emergency cleaning to minimize disruption to your operations.

  • How do you ensure quality and consistency?

    Our trained staff follows detailed checklists, with supervision and regular quality audits to maintain consistent high standards.

  • Do you clean specialized areas in medical clinics?

    Yes, our cleaning includes patient rooms, exam areas, and common spaces with thorough disinfection protocols.

  • How do you tailor services for retail stores?

    We adjust cleaning techniques and schedules to match foot traffic, display areas, and store layout, ensuring your retail space is always inviting.